Processing Time 

• Orders are processed within 3-5 business days (Monday to Friday, excluding public holidays).
• You’ll receive an order confirmation email once your purchase is placed.
• As soon as your order ships, we’ll send you a shipping confirmation email with tracking information.
  

Shipping Within Singapore

• Free standard shipping on all orders.
• Estimated delivery time: 3–5 business days.

International Shipping

• Delivery timeframe: 7–14 business days (depending on location).
• Shipping rate: Calculated at checkout based on destination.
  

Lost, Stolen, or Damaged Packages

• Lost or Stolen: If tracking shows your package was delivered but you haven’t received it, please contact us immediately at [insert email]. We’ll help you file a claim with the carrier.
• Damaged: Received a damaged item? Kindly email us within 48 hours of delivery, including clear photos of the item and packaging.

Need Assistance? We’re here to help.

Email: dasha@countryclub-dasha.com

Hours: Monday–Friday, 9 AM–5 PM (EST)

Thank you for shopping with Country Club by Dasha—we’re grateful for your support and look forward to serving you again soon.